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Verify that you’re online. Try visiting other websites. If those don’t work either, check the Wi-Fi signal on your computer, or that the Ethernet cable is connected. Make sure wireless is turned on. If there’s no wireless connection, you can try resetting your router.
If you’re on an Android or iPhone, make sure you have mobile data enabled or Wi-Fi turned on (and a good signal), and that airplane mode is off. On iPhone, you can turn off airplane mode via the Control Center. On Android, you can turn off this mode via Quick Settings.
Clear your cache. You can clear the cache on all major web browsers on desktop and mobile. Doing so can solve performance issues as it removes saved data from websites you’ve visited. You can also clear the cache on Android and clear your iPhone or iPad’s cache.
Delete your browser’s cookies. If clearing the cache doesn’t work, clear cookies, which are small files containing information about you, such as advertising preferences or personalization settings.
Scan your computer for malware. Many types of malware can affect your web browsing experience. You might also have a virus on your Android smartphone, and while rare, iPhones can be vulnerable to security risks.
Restart your computer or mobile device. If nothing else works, a restart could do the trick.
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