This article explains how to turn off automatic renewal on Xbox Live Gold or Game Pass subscriptions on an Xbox Series X or S console or a computer.

What to Know

  • Press the Xbox button on the controller and go to System & preferences > Settings > Account > Subscriptions.
  • Select the subscription > View and manage subscription > Manage > Change > Select Turn off recurring billing twice.
  • Navigate to Microsoft’s website. Locate the subscription, and click Manage > Change > click Turn off recurring billing twice.

How to Turn off Xbox Series X or S Auto-Renewal

If you’re ready to turn off auto-renewal for your Xbox Live Gold subscription or any other Xbox Series X or S subscription service, you need to do it through the Microsoft website, which you can do it directly on your Xbox Series X or S.

When you navigate to subscription settings on your Xbox Series X or S, the console automatically opens the Microsoft website in a web browser with your account already logged in.

Here’s how to turn off auto-renewal using your Xbox Series X or S:

When you turn off auto-renewal, your subscription will remain active for the remainder of your current subscription term. That means you can keep using Xbox Live Gold or Game Pass until your subscription term ends.

  • Press the Xbox button to open the Guide.
  • Navigate to System & preferences > Settings.
  • Navigate to Account > Subscriptions.
  • Select an active subscription.
  • Select View and manage subscription.
  • This will open a web browser. Use the left thumbstick to move the virtual mouse and the right thumbstick to scroll the page. Use the A button to select items.
  • Locate your subscription and select Manage.
  • Select Change.
  • Select Turn off recurring billing.
  • Select Turn off recurring billing.

How to Turn Off Xbox Series X or S Auto Renewal Using a Computer

If you don’t relish the idea of navigating a website using your Xbox Series X or S controller, you can also manage your subscriptions using the Microsoft website. The account section of that website allows you to manage all of your subscriptions across all of Microsoft’s products, including Xbox Live Gold, Game Pass, and other Xbox Series X or S subscriptions.

Press the Xbox button to open the Guide.

Navigate to System & preferences > Settings.

Navigate to Account > Subscriptions.

Select an active subscription.

Select View and manage subscription.

This will open a web browser. Use the left thumbstick to move the virtual mouse and the right thumbstick to scroll the page. Use the A button to select items.

Locate your subscription and select Manage.

Select Change.

Select Turn off recurring billing.

To use this method, you need to use a web browser on your computer. You can use a Windows PC, Mac, or Linux computer and any modern web browser like Chrome, Firefox, or Edge.

Here’s how to turn off Xbox Series X or S auto-renewal on your computer:

On some devices, the Microsoft website doesn’t allow you to modify subscriptions. If you don’t see the option, you need to use a computer instead. If that isn’t an option, and you no longer have access to your Xbox Series X or S, you may need to contact Microsoft customer service to proceed.

  • Navigate to account.microsoft.com/services.
  • If prompted, sign in using the same account you use for the Xbox network.
  • Locate your subscription, and click Manage.
  • Click Change > Turn off recurring billing.
  • Click Turn off recurring billing.

Navigate to account.microsoft.com/services.

If prompted, sign in using the same account you use for the Xbox network.

Locate your subscription, and click Manage.

Click Change > Turn off recurring billing.

Click Turn off recurring billing.

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